Friday, June 27, 2014

Junk Van - Note to C Levels




Fellow C-Levels,

Subsequent to the presentation and advisement concerning our insufficient information technology system I offer the following.  I agree with the consultant’s opinion that our current data transmission process, which has caused orders to be forgotten and resulted in dissatisfied customers, requires an upgrade.  The use of our current IT system has affected our organizational efficiency and will not support our future growth model of expanding our business through franchising.  To transform our firm and elevate our business I recommend we implement a PaaS system as suggested by the consultants.  I believe the implementation of a PaaS system which uses cloud computing infrastructure and offers us the ability to create customizable applications to fit our business needs is the best solution to our problems.  The cost charts provided by the consults prove the conversion while costly will generate a positive ROI.  I can already envision orders being entered into the system and automatically send to the drivers handheld devices complete with accurate customer information and easily accessible maps and directions to the project sites.  Then, once the drivers complete each project real time data will be sent back to our corporate headquarters for invoicing.  In addition, payroll reports will be generated automatically and sent to Mr. Kingo for approval.  The upgraded IT system will have an immediate impact on our operations and enable us to meet the growing demands of our business and support our future franchising growth plans.

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